Frequently Asked Questions about the Better Vendor Program

 

What is this program?

The Better Vendor Program is a comprehensive vendor optimization program that evaluates your existing criminal record sources and finds opportunities for maximum quality, fast turnaround time and low costs for your criminal records sources.

Based on our extensive experience and commitment to top performing criminal records vendors, we have outstanding sources that have proven to deliver competitive quality and timely criminal data that will save you money.

What is the cost of the Better Vendor Program?

There is no out of pocket cost for joining the program. Once you start saving on the program, you pay us a portion of your savings and only pay as you save, month by month. No monthly fees, no hidden fees, no usage fees.

How can you deliver maximum quality?

Vendors have been sourced for 28 years. All sources have been reference checked, tested and reviewed. We receive continuous feedback and adjust our vendor mix when a vendor under performs or rises to the top.

 

How can you deliver fast turnaround time?

We have significant clout with court researchers and vendors because of our long standing relationships in addition to the significant volume we send to vendors.

 

What turnaround time can I expect?

This depends on your mix and volume but you should achieve an overall average turnaround time of less than one day.

 

How much money can I save?

Savings depends on several factors. Based upon mix and volume of our existing customers, the average data acquisition cost savings will range from 23% to almost 50%. This translates into dollar savings of $75,000 per year to over $1,000,000 per year.

 

Do you recommend the same sources to everyone?

Our recommendations are customized to your requirements. Based on information you provide, we engage the vendors who are best suited to your business needs.

 

Do I have to use all of the researchers you recommend?

No. If you have a legitimate reason for not adopting our recommended source there is no obligation on your part. We understand loyal relationships and that suppliers must meet your internal standards. However, if we are recommending providers that can match your current vendor’s turnaround time and quality but at a more cost effective price, can you afford to opt-out? Armed with the better pricing from our recommended sources, you can negotiate a better price with your current researcher.

How do I get started?

Call us to initiate the FREE Cost Savings Analysis. Or reach out to us here and we will contact you. At a minimum we need a list by state/county/product showing an annual volume with your cost. We then provide a savings report to you based upon your data. After review and discussion of your savings report we sign an agreement and move forward with our customized list of vendor recommendations.