Since beginning in this industry in 1991, we have been huge believers that technology is the key to better service, better quality, better turnaround time and lower costs which leads to happier customers. Our Better Vendor Program communicates to our CRA clients via a web program.
The Background Warehouse runs its business so well because it is on a hi-tech proprietary software platform that not only better manages the orders, it allows for unlimited question sets specific to the end user client and gives the CRA insight into exactly the up-to-the-minute status and live notes of each order via the web or XML interfaced with the CRA. When we are doing a consultation with a CRA not using technology, we stress the critical addition of these tools and help them determine the best technology paths for their specific business.
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