Turnaround Time

Speed is a key element in our clients keeping their customers happy. This is stressed to our Better Vendor Program field researchers who know they may lose their accounts if they fall out of compliance.The Background Warehouse has sophisticated computer programs that track every action taken in the process of completing their phone call work. The system keys up a required action at the precise time that it needs to be taken so the work is not delayed. In addition statistical analysis is instantly available on the website as to turnaround time, percent of completion and how many days it took to complete.

Interested in Improving Turnaround Time?

Get in touch with Berg Consulting today!